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Remittance Enrollment Guide for CHCN1

CHCN1 (21726)

What is a Remittance?

A remittance, or Electronic Remittance Advice (ERA), is a digital explanation of payments and adjustments sent from a health plan to a provider after a claim is processed. It details what was paid, denied, or adjusted, and why. Remittances are essential for reconciling payments and understanding claim outcomes.

Why Choose Electronic Remittance?

  • Faster Payments: Receive payment details instantly, without waiting for paper mail.
  • Fewer Errors: Reduce manual data entry and avoid lost or misfiled paper EOBs.
  • Easier Reconciliation: Quickly match payments to claims in your billing system.
  • Better Security: Electronic delivery is more secure and private than paper mail.
  • Eco-Friendly: Cut down on paper waste and storage needs.

Tip: Most providers find that switching to electronic remittance improves office workflow and speeds up revenue cycle management.

Remittance Delivery: Office Ally

Office Ally Enrollment

  • Log in to your Office Ally portal.
  • Navigate to Payer Enrollment and select the payer for ERA/835 setup.
  • Complete the required forms and upload any supporting documentation.
  • Office Ally will notify you of approval and remittance setup.

See Office Ally ERA Enrollment for more details.

Enrollment Instructions:
Customer Service: (510) 297-0210. Payer returns ERA's automatically once electronic claim submission begins.
ERA Transfer Letter
Additional Instructions:
Office_Ally_ERA_Transfer_Letter_835_112022.pdf
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