Remittance Enrollment Guide for MEDICAID NORTH CAROLINA

MEDICAID NORTH CAROLINA (23021)

What is a Remittance?

A remittance, or Electronic Remittance Advice (ERA), is a digital explanation of payments and adjustments sent from a health plan to a provider after a claim is processed. It details what was paid, denied, or adjusted, and why. Remittances are essential for reconciling payments and understanding claim outcomes.

Why Choose Electronic Remittance?

  • Faster Payments: Receive payment details instantly, without waiting for paper mail.
  • Fewer Errors: Reduce manual data entry and avoid lost or misfiled paper EOBs.
  • Easier Reconciliation: Quickly match payments to claims in your billing system.
  • Better Security: Electronic delivery is more secure and private than paper mail.
  • Eco-Friendly: Cut down on paper waste and storage needs.

Tip: Most providers find that switching to electronic remittance improves office workflow and speeds up revenue cycle management.

Remittance Delivery: Delivery pathway is going to vary and will require clearinghouse level enrollment, please contact us for help if you have trouble getting it working!
Enrollment Instructions:

The enrollment approval process takes up to 3 weeks from the receipt of the complete enrollment application and all required supporting documentation. Once participation as a DHHS provider has been approved, providers are notified by email and may begin submitting claims to NC DHHS for services rendered.

If you have any questions regarding completion of the Provider Enrollment Online Application, please contact the CSC Call Center by phone—800-688-6696, fax—919-851-4014, or email—NCTracksprovider@nctracks.com.

https://www.nctracks.nc.gov/content/public/providers/provider-enrollment.html
Additional Instructions:
NCMCD_MEDICAID NORTH CAROLINA_270_032024.pdf
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